Lorrie Scardino has spent her career in IT services, beginning in health insurance operations and Title XIX program administration. When she started, technology was just starting to make a dent in how programs were administered. States defined Medicaid by how many claims they received and how fast they processed them. Fast forward to 2021, States define Medicaid in many layers, from expansion to health outcomes to pandemic response and everything in between. Medicaid has evolved several times over and in many ways, tracks with the evolution of the IT services industry as a whole. In many other ways, Medicaid runs its own course. Lorrie has been involved in both worlds and understands where there are opportunities for leverage and where uniqueness needs to prevail.
Biography and Experience
Lorrie is the Managing Director of Blue Tack Consulting. She started the company in August 2014 and launched operations in January 2015. With seven years in business , she has achieved the business goals of the company and is on target to continue the year-over-year expansion that Blue Tack has achieved.
Before starting Blue Tack, Lorrie was a Gartner Research Vice President, one of her favorite experiences. She covered IT Services and Outsourcing at a time when “contracting out” for services was exploding. She advised clients around the world and in every industry sector. Lorrie followed IT services vendors in North and South America, Western Europe, India and South Africa. She was twice Gartner Research Writer of the Year and created several Gartner products for consumers of IT services. Before Gartner, Lorrie worked at CSC (now part of General Dynamics IT and DXC Technologies), which primed her for her success in Research and Advisory services. She learned IT services from every angle. She held positions that include Data Center Director, Systems Integration Director, BPR Principal Consultant, Business Development Director, Capture Manager, Provider Services Director and MMIS Operations Manager.
One of the hallmarks of Lorrie’s career is her love of research and her ability to apply trends and directions to tackle the challenges of the day. Her work with clients and generally, in the MES market bear out her capabilities. Lorrie likes to get involved and the market is better for that involvement. She was elected to Chair of the MES Private Sector Technology Group for the 2018 – 2019 term and has served as Immediate Past Chair for 2020 – 2021. The strides made by the PSTG during her tenure are many and varied. With that term coming to a close at the end of 2021, she is planning her next move for contributing to the market.